Privacy Policy
Last Updated: January 1, 2024
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Create or enroll in courses
- Make purchases or process payments
- Contact us for support
- Participate in community discussions
1.2 Types of Data Collected
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name and Email | Account creation and communication | Contract performance |
| Payment Information | Processing transactions | Contract performance |
| Course Content | Platform functionality | Contract performance |
| Usage Analytics | Platform improvement | Legitimate interest |
| Communication Records | Customer support | Contract performance |
1.3 Automatically Collected Information
We automatically collect certain information when you visit our Platform:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring websites
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: Providing Platform functionality and course access
- Payment Processing: Handling transactions and creator payments
- Communication: Sending important updates and support responses
- Platform Improvement: Analyzing usage to enhance user experience
- Legal Compliance: Meeting legal and regulatory requirements
- Security: Protecting against fraud and unauthorized access
3. Information Sharing and Third Parties
3.1 Service Providers
We share information with trusted third-party service providers:
- Moodle: Learning management system hosting
- Stripe: Payment processing and creator payouts
- Cloud Hosting: Data storage and Platform infrastructure
- Email Services: Communication and notifications
3.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Investigate fraud or security issues
3.3 Business Transfers
In the event of a business sale or transfer, user information may be transferred as part of the transaction, with appropriate notice to users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure hosting infrastructure
- Regular backups and disaster recovery
5. Data Retention
We retain your information for as long as necessary to:
- Provide Platform services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account data is typically retained for 7 years after account closure for legal and tax purposes.
6. Your Privacy Rights
Your Rights Include:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing
7. Cookies and Tracking
7.1 Cookie Usage
We use cookies and similar technologies for:
- Authentication and session management
- Platform functionality and preferences
- Analytics and performance monitoring
- Security and fraud prevention
7.2 Cookie Management
You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.
8. International Data Transfers
Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions
- Standard contractual clauses
- Certification schemes
9. Children's Privacy
The Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
Note: We do not sell personal information.
11. European Privacy Rights (GDPR)
For users in the European Economic Area, we comply with GDPR requirements and provide additional protections as outlined in Section 6.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via:
- Email notification
- Platform announcement
- Updated "Last Modified" date
13. Contact Information
Privacy Officer: Jeremy Waltrip
Email: jeremy@waltrip-family.com
Business Type: Sole Proprietorship
To Exercise Your Privacy Rights:
Send your request to the email above with the subject line "Privacy Request" and include:
- Your full name and email address
- Description of your request
- Verification of your identity
Response Time: We will respond to privacy requests within 30 days.
14. Governing Law
This Privacy Policy is governed by the laws of the jurisdiction where Jeremy Waltrip conducts business, without regard to conflict of law principles.
15. Additional Information
This Privacy Policy works in conjunction with our Terms of Use. For questions about our privacy practices or to exercise your rights, please contact us using the information provided above.